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Credit Union Staff
Workshops & Seminars
RM LEARNING CENTER
ABOUT RICH WOLDT
training presentations are designed
for font line staff (tellers, loan officers, collection
personnel, operations managers, etc.) and security officers.
The format is for before, during or after works sessions.
Preferable room set up is "round table" or "horse shoe"
setting to facilitate face-to-face discussions and note
Credit Union Staff-Training on... (1- 1½
hours with Q&A)
Homeland Security - Combating Terrorism at Home and on the
international terrorists may never come to visit, copycats
might. This RM007 staff training will mobilize credit union
personnel into a lean, mean, terrorist-fighting machine.
Lessons learned through RM007 Crime Prevention Through
Environmental Design, Security Integration and protocols
taught during Robbery, Violence in The Workplace, Bomb
Threats, and Executive Protection training are
- Robbery: Armed
Robbery - Front-line Employee Training
robberies represent one of the most violent acts to occur in
your workplace. Unfortunately robberies are increasing both
in frequency and severity. This RM007 front-line training
covers what can be done before, how to act during, and what
to do after a robbery. Trauma management and victim
assistance training is included.
Threats/Anthrax Scares: Front-line Employee Training for
threats and anthrax scares are designed to intimidate,
allowing terrorists to more easily take control of your
workplace. This RM007 training offers steps you can take to
discourage a threat, handle one if it comes, and regain
control after it's over. New & revised emergency
response protocols and employee health and safety issues
will be discussed.
Recovery: The Difference A Day Made (9-11-01)
for the days when Mother Nature was our primary threat.
Today, natural disasters take a back seat to terrorists who
are willing to level buildings or poison our air. This
"RM007 training looks at the role employees play in
contingency planning, plan writing, testing, updating,
implementing and a speedy business recovery.
Travel & Extortion - A RM Strategy to
all victims of the cowardly acts of 9-11-01. We hit the
ground and stayed there while travel slowed to a halt and
the enemy continued to attack. Many vowed to stop traveling,
all began to mistrust strangers, and everyone searched for
ways to move on. This RM007 presentation will help restore
your trust, rebuild your confidence and regain your lost
"sense of being in control." Let's pull together in a
concerted effort to climb back on board and move
- Embezzlement -
Safeguarding Your Most Valuable Asset!
grow geometrically, absorbing millions and making victims of
all who touch the thief. When a loss is discovered, everyone
becomes a victim. Everyone feels guilty, angry, and
betrayed. All trust less and fear life at work will never be
the same. This RM007 presentation covers what to look for,
how to approach suspects, how to lock down and up a thief,
and how to defend yourself if falsely accused.
- SCAMS - A
Private Eye's View of Scams and Scam Artists
artists are seldom the brightest light bulbs in the factory.
Most use tested MOs seasoned with a personal twist. All
leave clues that a good detective can follow. This RM007
presentation will refine your detective skills, sharpen the
scent, and puts you on the trail of the scam artist before
you lose your shirt.
planning an event, need more information or assistance with
developing a training program?
handy form to contact us.
US State and Local Government Web Sites
Credit Union National Association.& Affiliate Web Sites
The Federal Emergency Management Administration...
FEMA's Web Site!
The Financial & Security Products
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Educating the Credit Union Community
travel agency or ours at Fox Travel
preferred dates, destinations, and cruise lines.
the faculty and risk specific topics based on the interests
of your group.
Rich Woldt CPP,
Management Learning Center
Madison Research Associates
Business Continuity Planning