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ABOUT RICH WOLDT
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Press Packet
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The Coastal Empire Alliance Against Fraud
9th Annual Fraud and Security Seminar
"Community Partnerships"
Sea Turtle Inn
Jacksonville Beach, Florida
May 17 - 21, 2004
KEYNOTE SPEAKERS
Ms. Javoyne Hicks, Assistance State Attorney General, Office of the Attorney
General - State of Georgia, Mr. Rich Woldt, Chief Executive Officer, Risk Management Learning Center, Mr. Neil
Purtell, Retired FBI, Madison Research Associates, LLC
*TOPICS
OF PRESENTATION
Armed Robbery / Hostage Survival Skills
Mr. Neil Purtell, Retired FBI, Madison Research Associates, LLC, Madison, Wisconsin
Emphasizing Armed Robbery Prevention, seminar guests are invited to join Neil as he explores
BEFORE, DURING, and AFTER methods to increase the safety of employees and customers during
an Armed Robbery or Hostage situation.
Bogus Identification Cards
Ms. Cheryl Elliott, Lieutenant, Emory University Police Department, Atlanta, Georgia
STOP fraud in its tracks as you learn how to effectively identify and accurately validate the presence of bogus
identification cards as you explore the different elements available to validate authentic identification cards.
Includes special presentation on Allied I.D. Cards.
Biometrics
Mr. Brendan Sweeney, US Biometrics, Orlando, Florida
Enter the world of advanced technology and maximized security where split-second identification,
passwords, manual security keypads PINS, and keys are no longer the rule . . . the world of BIOMETRICS!
Check 21 - Check Cashing in the 21st Century
Mr. Arun Jain, The Federal Reserve Bank of Philadelphia, Philadelphia, Pennsylvania
Enacted on October 28, 2003, with an effective date of October 28, 2004, The Check 21 Act authorizes
a new negotiable instrument called a "substitute check" which for all purposes will be the legal
equivalent of the original check. While The Check 21 Act does not require any bank to create
substitute checks or to accept checks electronically, this interactive presentation reviews the proposed
amendments of Check 21 to assist financial institutions in accurately updating their operational
procedures as may be applicable.
Check Fraud
Ms. June Leonard, Division Chief, Check Fraud Division, State Attorney's Office, 8th Judicial District, Gainesville
Significantly reduce financial businesses losses as you join forces with the Check Fraud Division of the Florida
State
Attorney's Office during this interactive check fraud presentation with emphasis on effecting restitution, the
recovery of damages, and criminal prosecution
Community Partnerships - National High School Financial Planning
Program
Ms. Elaine Tuten, Chief Executive Officer, Fort Stewart Georgia Federal Credit Union, Hinesville, Georgia
Featuring the National Endowment For Financial Education (NEFE) National High School Financial Planning Course,
seminar guests are invited to join Elaine in sharing the excitement of promoting strong and meaningful community
partnerships through the support and development of community youth
Community Partnerships - Missing and Exploited Children
Mr. Don Long, Athens Federal Community Bank, Athens, Tennessee
Enhancing the safety and well being of children within your community and throughout the nation seminar guests
are invited to join Don in promoting community partnerships in support of child safety. As a community leader
fostering the development of childs safety among financial institutions, community businesses, law enforcement
agencies, and youth development professionals experience the rewards of how your support of The National Center
For Missing and Exploited Children can make a difference in a child'
s life.
Counterfeit Travelers Checks
Mr. John Schettino, Vice President, MasterCard International, Purchase New York
Prevent financial losses resulting from the acceptance of bogus Travelers Checks as you learn how to
validate authentic Travelers Checks by identifying their integrated security features
(i.e., hologram, watermark, etc.)
Credit Card Fraud
Mr. John Schettino, Vice President, MasterCard International, Purchase, New York
From Code 10 procedures to the latest integrated security features seminar guests are invited to join John as
he reviews today's methodologies in combating Credit Card Fraud.
Embezzlement
Mr. Rich Woldt, CEO, Risk Management Learning Center, Madison, Wisconsin
While some incidents may appear to be from "Ripley's Believe It or Not", embezzlement in fact presents
a
very real and very significant threat for substantial losses by financial institutions. Update your internal policy
and procedures to protect your customers and the resources of your financial institution, on a continuing and meaningful
basis, as Rich reviews the profile of an embezzler.
Fraud-Net
Mr. Thomas Kerr, Senior Vice President & Chief Financial Officer, Florida Bankers Association
Join Mr. Kerr for this informative session on Fraud-Net, an invaluable resource for banking security professionals
and law enforcement aimed at reducing the impact that fraud has on financial institution's and their customers.
Fraud-Net provides a proactive crime prevention platform on which these groups share information about
fraudulent banking activities and robberies.
Identity Theft - Legislative Update
Mr. Paul Davis, U.S. Federal Trade Commission, Atlanta, Georgia
Join Mr. Davis as he offers an update on new and/or proposed legislative actions at the federal level that are
designed to assist financial institutions, community businesses, and law enforcement agencies in
successfully combating identity theft.
Internet Fraud - "Phishing"
Daniel A. Sciorillo, Systems Information Officer, National Credit Union Administration, Alexandria, Virginia
As a growing concern Phishing (a.k.a. as "carding" and "spoofing"), steals the identity of
businesses to
lure people into divulging personal and financial information. Dan will be offering an informative presentation
to help businesses protect themselves and their customers from such scams.
The Skillful Art of Effective Collections
Mr. Kevin D. Bakko, Vice President, Nationwide Credit Corp., Alexandria, Virginia
It all starts with recognizing risks and practicing C.Y.A. - Cover Your Assets!! Whether it's picking up
signals from a questionable application to overcoming the temptation to sacrifice ethics and regulations in order
to meet the recovery expectations of those at the top, this is a must-attend session. Despite the best intentions
to work within established guidelines and statutes, even the most well-intentioned collector can make mistakes
that cost you far more than just money. Learn how to maximize collections, avoid mistakes that can cost you your
business market share, reputation or worse, and how to turn a bad incident into positive P.R.
Money Laundering
Mr. John Schettino, Vice President, MasterCard International, Purchase, New
Strengthen community crime prevention partnerships while exploring best practices in reducing
the vulnerability of your financial institution from money laundering.
Regulation CC - Funds Availability and Liability
Richard M. Tierney, President, Richard M. Tierney, P.A., Attorney at Law, Jacksonville, Florida
Identity Theft, New Account Fraud, Counterfeit Checks, Stolen Checks, Kiting, Bogus Identification Cards, Official
Cashier Checks, Traveler's Checks, along with unusual or suspicious circumstances are just a few of the areas that
shall be explored during this presentation as you tip the scales of justice in the favor of your financial institution
when making funds available under regulation CC.
Risk Management: Contingency Planning - Facing Threats In a Changing
World
Rick Woldt, CEO, Risk Management Learning Center, Madison, Wisconsin
Whether you are new to contingency planning, or whether your financial institution already maintains an
established contingency plan, seminar guests will learn how to properly plan and prepare . . .
on a continual basis, for a disaster in today's ever changing world of risk management.
Scams, Scams, and More Scams . . . Take My Money, Please!
Ms. Kathy Randall, Florida Financial Services, Jacksonville, Florida
Enhance employee awareness and the awareness of your customers / members, through your Customer Support Program,
as this informative presentation offers an overview of the top ten swindles operating throughout Florida and the
United States and how you can avoid them.
To Catch a Thief - Unveiling the Stealth of Today's Highly Mobile
Criminals
Mr. Albert Jeffcoat, The Coastal Empire Alliance Against Fraud, Savannah, Georgia
Unveil the stealth tactics of today's highly mobile point-and-click criminals at the point-of-transaction
as the fraud is occurring . . . prior to your business incurring any financial loss! From Credit Card
Fraud to Counterfeit Checks, to include New Account Fraud, seminar guests will see how to identify
bogus identification cards, how to evaluate suspicious customer behavior that may alert businesses to the
presence of fraudulent activities, and how to authentic the instrument used in the transaction.
This presentation also reviews the 3 federal court judicial notices rendered in support of
the Thumbprint Signature Program.
When Tellers Are Targeted
Mr. Neil Purtell, Retired FBI, Madison Research Associates, LLC, Madison, Wisconsin
From cashing forged savings account withdrawal slips on customers accounts, cashing stolen United States
Treasury Checks, cashing counterfeit checks, to accessing operating systems and customer information, the recruitment
of current tellers by organized gangs to positioning gang-related people to be hired as tellers to
commit fraud against financial institutions is said to be on the rise and more common than you may think.
Join Neil in exploring sound principles to effectively enhance teller safety and the overall security posture
of your financial institution.
USA Patriot Act - Customer Identification Program (CIP)
FDIC
This informative presentation offers seminar guests an opportunity to explore official guidance in support of
Section 326 of the USA Patriot Act while reviewing the obligation of every institution to implement a
sound customer identification program.
CERTIFICATE
OF TRAINING
A decorative Certificate of Training, suitable for framing and for inclusion
within their professional career file, will be awarded to each guest attending a minimum of 18 hours of the seminar.
SEA TURTLE INN
One Ocean Boulevard
Atlantic Beach, Florida 32233
Telephone: (800) 874-6000 - (904) 249-7402
The Sea Turtle Inn is a very beautiful facility located directly on the beach next to "Town Center" with
great
restaurants, boutiques, book stores, jewelry stores and antique shops. For a tour of the hotel or for
additional information please visit the Sea Turtle Inn's Web Site at www.seaturtle.com.
Room Rate: $129.00 plus tax and a $7:00 hotel service fee when registering on or before
April 19, 2004. Be sure to ask for the "Fraud Seminar Rate" when registering.
The Sea Turtle Inn is proud to be the Jacksonville Beaches Super Bowl XXXIX Host Hotel 2005!!
SEMINAR REGISTRATION / REGISTRATION FEES
Seminar Registration: Registration for the 9th Annual Fraud and Security Seminar includes:
* Poolside Reception with Hors Db
Oeuvres / Cash Bar, Monday, May 17, 2004, 4:00 - 6:00 p.m.
* Breakfast Daily - 8:00 - 9:00 a.m.
* Mid-Morning and Afternoon Refreshments, Tuesday and Thursday
* Lunch, Tuesday, 11:45 a.m.
* Copy of US ID Checking Guide - when registering on or before April 19
* Certificate of Training
* Admission to all presentations
Registration Fees:
$425.00 when registering on or before April 19, 2004. Includes FREE COPY of the 2004 ID Checking Guide.
$475.00 when registering on or after April 20, 2004.
$525.00 when registering at the door - space available.
$175.00 Single day rate - space available.
Please see the attached Seminar Registration Form for further information.
SPECIAL
ACTIVITIES
Special Activities: Seminar guests, their families, and friends are cordially invited to join us on Wednesday,
May 19, for an exciting fun filled afternoon
during the following special activities:
Whetstone Chocolate Factory Tour
Jacksonville Zoo
Golf - Queens Harbor (2 - 9 hole courses)
Please see the attached Seminar Registration Form for further information on these special activities.
SEMINAR
HOURS
Monday, May 17 - 4:00 - 6:00 p.m. - Poolside Reception / Preregistration
(Hors D'Oeurves / Open Bar)
Tuesday, May 18 - 9:00 a.m. - 5:00 p.m.
Wednesday, May 19 - 9:00 a.m. - 12 Noon with Special Activities starting at 1:00 p.m.
Thursday, May 20 - 9:00 a.m. - 5:00 p.m.
Friday, May 21 - 9:00 - 12 Noon - Seminar Concludes
SEMINAR SPONSORED BY:
Fort Stewart Georgia Federal Credit Union, American Shredding, Inc., Savannah Postal Credit Union
ADDITIONAL INFORMATION
For a fax copy of the Seminar Flyer, the Seminar Registration Form, or for additional information regarding the
seminar please contact any of the
following individuals:
Ms. Jean Delong
Regional Manager
Fort Stewart Georgia Federal Credit Union
(912) 354-65420
Ms. Kay Newsome
Chief Executive Officer
Savannah Postal Credit Union
(912) 691-2087
Mr. Ross Howard
President and Chief Executive Officer
Better Business Bureau, Savannah
(912) 354-7523
Ms. Sarah Harris
Vice President Risk Management
Fort Stewart Georgia Federal Credit Union
(912) 966-2022
The Coastal Empire Alliance Against Fraud
P.O. Box 60068
Savannah, Georgia, 31420
Phone: (912) 826-2879
* Pending possible changes and the addition of other topics of presentation the final date / time / topic / agency
/ instructor for each presentation shall be published under the Semianr Agenda on May 1, 2004.
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