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The first step on "The Road to Recovery" rebuilds the economic foundation on which the future will be built! Together, government agencies, insurance companies, banks, credit unions, and the business community, focus on cleanup, reconstruction, and rebuilding economic opportunities in the area. The "Incident Command System (ICS) in this tutorial responds to the "physiological" (food, shelter, clothing, etc.) needs of the victims. For steps two and three, refer to the ICS tutorials that focus on meeting a victims "sociological" and "self actualization" needs.                  Rich Woldt        
The Recovery Pyramid...was adopted from Maslow's pyramid on the "higher order of needs." Our first concerns focus on food and shelter and employment. Than we seek to belong such as belonging to a union, trade association, club or society. Finally, we seek "self actualization" or whatever it is that we perceive ads to our self esteem. 
Step #1 Mission Statement:  "We will respond to the victim's physiological needs (medical triage, safety and security, shelter and transport, food and clothing, communications, and reclamation of the business economy in the region. 
The ICS Diagram to the right ... reminds us there is only one Incident Commander (IC) per incident and the optimum number of direct reports is seven (7). The IC takes command to ensure all responders are safe (properly trained and equipped) and well informed (properly briefed), and there an effective liaison to help coordinate responding personnel. If the incident remains small, and the IC and "Command Staff" can handle it, it's referred to as a "single" command!

When the scope of the incident grows beyond what the IC and the Command Staff can handle, the IC will request a "Unified" Command be activated. At this point, four Section Chiefs (Operations, Planning, Logistics, and Finance) are designated.










Incident Commander | Safety Officer | Information Officer | Liaison Officer Operations Chief | Planning Chief | Logistics Chief | Finance Chief | Staging Area Manager | Unit Leaders

Incident Command: The first step is for one person to "TAKE COMMAND" and accept the duties and responsibilities of the Incident Commander (IC). The IC should focus on the safety of victims and first responders and than make contact with an off-site liaison such as a 911 dispatcher. Inform the liaison of the type and potential scope of the incident. Designate a tentative location for a "command post" and "staging area" and request the appropriate response resources. Continue "damage assessments" to determine the potential "scope" and "duration" of the incident. Define the chain of command and control and discuss benchmarks for moving from a "Single" to a "Unified" command. As soon as possible, consider alternative sites for an Emergency Operation Center should one be needed.

Note to Reader: Damage assessments and scope analyses should be on-going. A failure to recognize "scope creep" or over estimating your ability to respond could result in a controllable incidents getting out-of-hand. Refer to our RMLC Virtual Incident Command (V-ICS) guide for establishing a Unified Command.

Physiological Needs | The Need to Belong | Self Esteem/Actualization

Click on titles to navigate this tutorial:

Incident Commander & Command Staff

Safety Information Liaison  
Operations Planning Logistics Finance
Staging Area Mgr. Damage Assessment & Incident Planners Emergency Operation Center

Victim Tracking

Responder Support

Government Agencies

Insurance Companies


Unit Commanders