You are in a tutorial for a CUNA Mutual' - Credit Union' - Chapter' Incident Command and Control System - 2007

 

Return to Chapter V:  CUNA Mutual's Unified Incident Command and Control System.

 
 
Allow me to introduce some of the members of our Madison based Incident Command and Control System' template!  They are...Shawn Smith owns MPI the security service used by CUNA Mutual Group in the US. Shawn deployed to New York during the 9-11-01 terrorist attack at the WTC and to New Orleans during Katrina. Toni Conti from NYPD is our SWAT and CERT instructor and one of the first responders at WTC ground zero on 9-11-01. Toni also responded during Hurricane Katrina. Lucy Harr and Dick Radtke are CM/CUNA's public relation professionals. Neil Purtell was the FBI agent who guided CM during the Oklahoma City Bombing. John Vardallas is a world class RM instructor well known at CUNA Mgmt Schools for his courses on business continuity and succession management . Paul Bergee is the architect of CUNA Mutual's Contingency Planning, and Gene Quigley the author of CUNA Mutual's Fidelity Bond Contracts.   Dr. James Black got his start at CUNA Mutual and now serves as our trauma management consultant. We have a designated Community Incident Response Team to include weapon's qualified personnel who regularly train with law enforcement.     Rich Woldt
I'm very proud of the RM professionals who staff and consult with our Incident Command and Control network throughout the credit union movement. 

Incident Command and Control Tutorial #101

This is a tutorial template for CUNA Mutual, individual credit unions, credit union chapters, and credit union trade associations. Incident command structures vary depending on the type, scope and duration of each incidents. Therefore, use this template as a tool when teaching basic ICS structure.

CUNA Mutual - CU Incident Command and Control System (CU-ICS) 

 Incident Commander & Staff Briefing!

Our goal throughout the international credit union movement is to... establish an Incident Command and Control system at the credit union, chapter, and international levels. CUNA Mutual, being an international property and casualty company, provides the ideal platform on which to build a global credit union response during any community or nation wide crisis. During 2007, response protocols and training will focus responding to the next terrorist attack, natural disaster or pandemic.

Our mission is to... adopt the same ICS used by emergency governments to the international credit union movement. While the mutual goals are a proper response and a complete recovery, the focus of CUNA Mutual is on indemnification and the focus of the credit unions is on stabilizing the economy, management liquidity needs of displaced victims, and providing capital financing during reconstruction.  

The strategy is to... create a seven position command structure for the credit union, the credit union chapter, and for CUNA Mutual Group. We limit the structure or direct reports to seven so we can focus on train and cross training between positions. Limiting direct report reduces confusion, enhances performance, and ensures accountability, three critical breakdowns during Katrina. By design and structure, we'll foster the formation of "public-to-private partnerships" at all levels of the credit union movement. 

Remember, the ICS structure works at any level of the movement (leagues, national associations, etc.) or for any sponsor group, field of membership, business association, etc. At www.doorcountyveterans.com we use it to deploy veterans during Operation Pumpkin Patch.  At www.cops007.com we deployed the faith based community during a tornado.

The principles are... There is always only one Incident Commander per responding group or organization, and when a Unified Command is ordered, it will expand and contract as needed. We call it the "concertina" effect!

The fact is... you never know who'll be first on the scene or who'll have to act in one or more of the positions. If the credit union is small, one person might have to handle all seven positions until reinforcements from the membership arrives to assist. This is not an exact science. It is a management structure meant to take command and maintain control during a incident that might otherwise spiral out of control.         Rich Woldt

GREEN is the dominate color used to identify the emergency operation center (EOC) and some responding resources.  

So let's get started. You can click here to go to an ICS tutorial I've used during Incident Command Basic Training. Than return and below you'll find my recommendations for staffing your seven position CU-ICS. For example, CUNA Mutual claims personnel should either act as or report to the Finance Chief because their daily duty is to indemnify the victims. Loan officers, especially those involved in real estate should either act as or report to the Logistics chief because they know more about available office space and who might have a black-toped parking lots for heavy vehicles. Credit union operations personnel should either act as or report to the Chief of Operations, and Contingency planners and personnel professionals should act as or report to the Chief of Planning. Again, this isn't rocket science and there are no wrong answers. The incident and who's able and willing to respond will dictate who is call on to do what.

I strongly recommend credit unions keep a log of former employees (tellers, loan officers, etc.) retirees, doctors, carpenters, electricians, retired law enforcement officers and fire fighters, and emergency government personnel in the field of membership. It's also good to know who can drive trucks, handle a chain saw, repair a disabled vehicle, locate and safely store fuel.

I consider chapters an ideal geographical size to have response plan using the CU-Incident Command System. For example, it would be good to pre-plan where you might set up the EOC or staging areas, where defibrillators , generators, and first aid supplies might be found and brought to a shelter. For that matter, where in the community might you house-in-place and how will you evacuate a large section of your community.

One of the better community web sites I've seen is in Birmingham England at... www.birminghamalert.com. Two credit union chapters represent about 20,000 of the population in Birmingham. Therefore, I picked Birmingham as a role model for our CU-ICS.   

The first person at the scene becomes the "Incident Commander," at least until releived by someone more qualified. It's extremely important to "take command" of the situation and provide for the safety of everyone at the scene. That's both victims and responders. For CUNA Mutual this might be a Regional VP or the SR. Account Relationship Manager in the area. For a credit union, it's likely to be the President/CEO or a designated CU officer. For the chapter of credit unions, it's likely to be the Chapter President or the CEO of the credit union designated as the EOC. 
The "Safety" officer is the most important person on site. To often credit union employees act without making first sure they themselves are properly equipped, trained, and able to play a positive role in response and recovery. Before deploying personnel, make sure all can handle the task. If anyone is on medication, they should have a minimum 14 day supply before going into a hostile environment. Refer to publication titled "Instructions for First Responders." For CUNA Mutual this will be the closest person to the scene who is familiar with Workers Compensation Cover or who maybe the area Risk Manager because they are familiar with credit union safety and security. For the credit union and chapter this might be their nurse, a local doctor, volunteer fireman, or anyone in the field of membership familiar with employee safety issues. Much depends on the type of incident. For example, for a fire the volunteer fireman would work best, if it's a toxic waste spill, an EMT or doctor, or pharmacist might be a better choice.
The Liaison Officer is anyone who is familiar with those who will be taking part. Chose someone familiar with your community so they not only recognize who's arriving but can respond quickly to their questions and needs.
Chief of Operations:  For CUNA Mutual this might be the most senior Account Relationship Manager because they will be pulling together appropriate resources needed to help minimize the loss and settle any claim. For example, the ARM might order in special equipment needed to dry water soaked records, or generators, or encourage victims to seek whatever trauma management care they need. For the credit union I suspect someone involved in branch operations or someone who knows what's needed to provide member services for the victims. Remember the two goals of the credit union is to provide liquidity for the displaced population and capital for the reconstruction of the economy. For the chapter, I recommend a team of upper management from the surrounding area. Maybe pick a team leader from a credit union that is similar in size and member services as well as one that uses the same computer system. The goal is to render as much experience and support as possible.
Chief of Planning:  This includes all the contingency planners and plan writers from each organization. It also includes members from personnel because you're going to be planning how many tellers, loan officers, etc. will be needed per shift and, depending on the duration of the incident, how many shifts will be needed. These are the people who will implement your contingency plans, disaster recovery plans, business continuity plans, succession in management plans, etc.  Involve them all!
Chief of Logistics:  This includes those who are most familiar with real estate in the area as well as building occupancy limits and local regulations. Those in Logistics need to know what's needed at the Emergency Operations Center. For example, how big rooms will need to be, how many tables, how many telephone and electrical outlets, as well as empty wall space to tape up flow charts. Logistics has to know something about food handling, portable toilets, water supplies, traffic patterns, escape routes, type and size of vehicles coming into the area, refueling, decontamination centers, executive protection, handling news media, churches and schools and day care centers in the area, etc. Look to your field of membership and keep a log of who you might want to call on during an emergency.
Chief of Finance: For CUNA Mutual this obviously involves all the claims adjusters and Account Relationship Managers in the area or for that matter in the country and all the way back to Madison, Wisconsin. For the credit unions and chapters this would involve all the Chief Financial Officers and personnel, all the personnel in the insurance department, and maybe those involved in investments and liquidity management. Equally important, this involves the internal auditors, supervisory committee, and regulators. The focus on finance is on finance! And, making sure the claims are handled properly, and there are no scams, frauds, either perpetrated or covered up during the crisis. An important role of finance is to verify the expenses which means make sure equipment lost or damaged really was involved in the operation and it wasn't damaged when it came to the scene. Monitoring extra expenses is also important.
 
For those interested in studying more about the ICS, you're welcome to use the tutorials below and links to other tutorials we've developed for volunteer fire fighters, law enforcement, and emergency government personnel in small communities. To the right is part of the ICS used during the gas explosions in Ellison Bay, Wisconsin that killed two and closed this tourist community down for weeks during the summer of 2006.

Goals and Objectives: "Provide fire fighters,  EMTs, law enforcement, emergency government, and Homeland Security professionals with a "training base" resource and the general public with a "Performance Based" tutorial on Incident Command.  

This tutorial is an edited version of training materials used in accredited ICS courses offer to professional first responders. Use this tutorial as a guide and consult with your local law enforcement and local fire chief for advance training and specific response protocols recommended in your community.   

 

Note to reader:  The following is provided as a guide for first responders.  Any reference to the National Incident Management System (NIMS) published in March of 2004 is coincidental and is not implied to be NIMS adopted protocol but rater generally excepted Incident Command System response procedures. NIMS is and will continue to evolve a the common language and terminology used by professional first responders.   

Refer to Module 6 Common Responsibilities of the National Wildfire Coordinating Group curriculum for additional response recommendations.

Rich Woldt - CEO The Risk Management Learning Center

 


Incident Commander - Command Staff

"Experience is your greatest teacher!"

Note to Reader:  We recommend two people be selected for each position and everyone be cross trained. You'll never know who will be available when disaster strikes!

Incident Commander: There is one Incident Commander (IC) for each incident so all coordination flows to one person authorized to act. The IC should be the one most familiar with the incident. If needed, the IC designates three Command Staff. Safety monitors the scene to ensure its safe and all responders are qualified, equipped and ready to roll, Information handles the media and makes sure everyone is informed of facts as they unfold. And to ensure everyone know where to go and to who they'll report, the Liaison coordinates responding agencies when the IC moves from a Single Command to a Unified Command.

Agency Checklist ---
Operations Chief
Staging Area Director
Planning Chief
Logistics Chief
Finance Chief

Interactive Tutorial Table of Contents -

(Click topic to navigate this document)

 

TOPICS: Organization / Assumption of Command / Incident Commander Checklist / Major Responsibilities and Tasks: Conduct initial briefings - Set up required organization elements - Ensure planning meetings are held & Incident Action Plans are written - Approve and authroize implementation of Incdent Action Plans - Determine information needs from staff and Section Chiefs - Manage incident operations - Approve requests for additional resources - Authorize information releases - Report incident status - Authorize demobilization planning for personnel and resources!

Coordinate Command Staff activities - Release resources and supplies!

Information Officer

TOPICS: Information Officer checklist - Responsibilities & Tasks - Identify Information Officer Activities - Establish an Information Center as Required - Prepare a Press Briefing - Collect and Assemble Incident Information - Provide Liaison between Media and Incident Personnel - Respond to Special Requests for Information - Maintain the Unit Log!
 

Safety Officer

TOPICS: Safety Officer Checklist - Responsibilities & Tasks - Checklist instructions - Obtain a Briefing from the Incident Commander - Identify Hazardous Situations Associated with the Incident Environment Prior to First Planning Meeting - Attend the Planning Meeting to Advise on Safety Matters - Identify Potentially Unsafe Situations - Advise Incident Personnel in Matters Affecting Personnel Safety - Exercise Emergency Authority to Prevent or Stop Unsafe Acts - Investigate (or Coordinate Investigation of) Accidents that Occur within the Incident Area  - Review the Medical Plan - Maintain the Unit Log!
 

Liaison Officer

TOPICS: Liaison Officer Checklist - Obtain a briefing - Provide point of contact for assisting and/or cooperating agencies - Identify current or potential interagency problems - Maintain the Unit Log!
 

 

INCIDENT COMMANDER CHECKLIST 

ORGANIZATION

The Incident Commander is responsible for the overall management of all incident activities, including the development and implementation of strategy, and for approving the ordering and release of resources.  In multi-jurisdictional incidents, the duties of the Incident Commander may be carried out by a unified command established jointly by the agencies that have direct jurisdictional or functional responsibility for the incident.  In those single-jurisdiction incidents where assisting agencies have significant resources committed, the responsible agency may establish a unified command at the incident command level, or place assisting agency personnel in key positions within the organizational structure.  The Incident Commander may have a deputy.  The deputys responsibilities will be as delegated by the Incident Commander. 

ASSUMPTION OF COMMAND

Taking over the command of the incident requires that the Incident Commander obtain a complete and up-to-date incident briefing.  This can only be accomplished if the individual who is relinquishing command can bring the new commander up to date on what the situation is at the time of the briefing.  Therefore, it is important that the commander being relieved prepares the Incident Briefing (ICS Form 201 or local form) as completely as possible for the new commander.

The Incident Commander will assume command of an incident after the overall situation is reviewed.  Prior to the briefing, the outgoing Incident Commander must ensure that sufficient resources have been ordered.  He or she must also ensure that a designated individual is left in charge while he or she is briefing the incoming Incident Commander.

 INCIDENT COMMANDER CHECKLIST 

Instructions:  The checklist below presents the minimum requirements for all Incident Commanders.  Note that some activities are one-time actions, while others are ongoing or repetitive for the duration of an incident.

COMPLETED/NOT APPLICABLE

TASKS

         

Obtain an incident briefing and Incident Briefing Form (ICS Form 201) from the prior Incident Commander.

        

Assess the incident situation.

        

Determine incident goals and strategic objectives.

        

Establish the immediate priorities.

        

Establish an Incident Command Post.

        

Conduct the initial briefing.

        

Activate elements of the Incident Command System, as required.

        

Brief the command staff and section chiefs.

        

Ensure that planning meetings are conducted.

        

Approve and authorize the implementation of the incident action plan.

        

Ensure that adequate safety measures are in place.

        

Determine information needs and inform command personnel.

        

Coordinate staff activity.

        

Coordinate with key people and officials.

        

Manage incident operations.

        

Approve requests for additional resources and requests for release of resources.

        

Approve the use of trainees at the incident.

        

Authorize release of information to the news media.

        

Ensure that the Incident Status Summary (ICS Form 209 or local form) is completed and forwarded to the dispatch center(s).

        

Approve a plan for demobilization.

        

Release resources and supplies.

 

INCIDENT COMMANDER

MAJOR RESPONSIBILITIES AND TASKS

The major responsibilities of the Incident Commander are listed below.  Following each are tasks for implementing the responsibility.

RESPONSIBILITY

TASKS

Conduct Initial Briefing

       Obtain and review the Incident Briefing Form (ICS Form 201 or local form) with the Incident Commander.

       Meet with the prior Incident Commander (as appropriate) and selected staff available at that time.

       Review and/or prepare plans for the use of on-scene and allocated resources scheduled to arrive before the next planning meeting.


 

Set Up Required Organization Elements

       Confirm the dispatch and/or arrival of requested organizational elements.

       Hold a briefing and assign work tasks to general and command staffs.  This briefing should include:

       The contents of the Incident Briefing Form.

       A summary of the incident organization.

       A review of current incident activities.

       A summary of resources already dispatched.

       The time and location of the first planning meeting.

       Special instructions, including specific delegation of authority to carry out particular functions.

       Reassign the prior Incident Commander to a position within the incident organization (as appropriate).

       Request required additional resources through normal dispatch channels.

       Notify the Resources Unit of the command and general staff organizational elements activated, including the name of the person assigned to each position.


 

RESPONSIBILITY

 Planning TASKS

Ensure Planning Meetings are Conducted

 

 

 

       Schedule a meeting time and location.

       Notify the attendees, including:

       Prior Incident Commander (required at first general planning meeting).

       Command and general staffs.

       Others as desired (e.g., communications, resources, and Situation Unit and Operations Branch Directors).

       Develop the general objectives for the incident action plan.

       Participate in the development of the incident action plan for the next operational period.

       Participate in the preparation of logistics services and support requirements associated with the incident action plan (e.g., the communications plan).

       Review safety considerations with the Safety Officer.

       Summarize the decisions made about the:

       General strategy selected.

       Control objectives selected for the next operational period.

       Resources required.

       Service and support requirements.

Approve and Authorize Implementation of the Incident action plan

Note:  In some instances, there tasks may be done orally.

       Review the incident action plan for completeness and accuracy.

       Make any required changes and authorize the release of the plan.

Determine Information Needs from Staff

       Identify any special information desired from each section chief.

       Prepare information item lists for each section and command staff element (as appropriate).

       Provide lists to appropriate personnel or facility.  (Note:  This may be done orally in some situations.)


 

RESPONSIBILITY

Operations TASKS

Manage Incident Operations

       Review information concerning significant changes in the status of the situation, predicted incident behavior, weather, or status of resources.

       Review modification to the current incident action plan received from the Operations Section Chief.

       Identify any major changes to incident operations which are required immediately.

Approve Requests for Additional Resources

       Review requests for additional resources.

       Determine the condition and advisability of activating out-of-service resources.

       Have the Planning Section Chief provide a list of resources for reassignment if out-of-service resources are to be activated.  Include the time needed, reporting location, and to whom to report.

       To obtain additional resources from off the incident, direct the Logistics Section Chief to forward the request through normal channels.

Authorize Information Release

 

 

 

       Review materials submitted by the Information Officer for release to the news media.

       Check information release policies and constraints with involved jurisdiction officials.

       Authorize the release of the final copy.

Report Incident Status

       Have the Incident Status Summary Report (ICS Form 209 or local form) prepared.

       Ensure that the incident status summary is submitted to local agency dispatch centers, as required.

Approve Demobilization Planning

       Review recommendations for the release of resources and supplies from the Demobilization Unit.

       Schedule a demobilization planning meeting.

       Ensure that current and future resource and supply requirements have been closely estimated.

       Establish general service and support requirements.

       Modify specific work assignments for general and command staff, as required.

       Summarize the actions to be taken.

       Have the Planning Section Chief document the demobilization plan.


 

RESPONSIBILITY

TASKS

Coordinate Staff Activity

       Periodically check the progress on assigned tasks of Logistics, Planning, Operations, and Finance/Administration Sections, as well as command staff personnel.

       Ensure that the general welfare and safety of personnel is adequate.

       Notify the Resources Unit of changes to the command or general staff organization, including the name of the person assigned to each position.

Release Resources and Supplies

       Review recommendations for any release of resources and supplies from the general staff.

       Approve release recommendations.

       Ensure that local agency dispatch centers are notified of the intended release.

       Direct the Planning Section Chief to prepare an assignment list for the release of resources.

       Direct the Logistics Section Chief to release supplies.

 

INFORMATION OFFICER CHECKLIST of RESPONSIBILITIES

The Information Officer, a member of the command staff, is responsible for the collection and release of information about the incident to the news media and other appropriate agencies and organizations.  The Information Officer reports to the Incident Commander. 

Instructions:  The checklist below presents the minimum requirements for Information Officers.  Note that some items are one-time actions, while others are ongoing or repetitive throughout the incident.

 

 

COMPLETED/NOT APPLICABLE

TASKS

        

Contact the jurisdictional agency to coordinate public information activities.

        

Establish a Joint Information Center (JIC), whenever possible.

        

Determine from the Incident Commander if there are any limits on information release.

        

Arrange for necessary work space, materials, telephones, and staffing.

        

Obtain copies of the Incident Commanders Situation Status Summary Report  (ICS Form 209 or local form).

        

Prepare an initial information summary as soon as possible after arrival.

        

Observe constraints on the release of information imposed by the Incident Commander.

        

Obtain approval for information release from the Incident Commander.

        

Release news to the media and post information at the Incident Command Post and other appropriate location(s).

        

Attend meetings between the media and incident personnel.

        

Arrange for meetings between the media and incident personnel.

        

Provide escort service to the media and VIPs.

        

Provide protective clothing for the media and VIPs (as appropriate).

        

Respond to special requests for information.

        

Maintain the unit log (ICS Form 214 or local form).

 

INFORMATION OFFICER MAJOR RESPONSIBILITIES AND TASKS

The major responsibilities of the Information Officer are listed below.  Following each are tasks for implementing the responsibility.

RESPONSIBILITY

TASKS

Identify Information Officer Activities

       Contact the jurisdictions responsible agency to determine what other external public information activities are being performed for this incident.

       Establish the coordination of information acquisition and dissemination.

       Compile the information, and maintain records.

Establish an Information Center as Required

       Establish an information center adjacent to the Incident Command Post area where it will not interfere with Incident Command Post activities.

       Contact the Facilities Unit for any support required to set up the information center.

Prepare a Press Briefing

       Obtain from the Incident Commander any constraints on the release of information.

       Select the information to be released (e.g., the size of the incident, the agencies involved, etc.).

       Prepare the material for release (obtained from the Incident Briefing [ICS Form 201 or local form], Situation Unit status reports, etc.).

       Obtain the Incident Commanders approval for release.  (Note:  The Incident Commander may give blanket release authority.)

       Release the information for distribution to the news media.

       Release the information to press representatives at the joint information center (JIC).

       Post a copy of all information summaries in the Incident Command Post area and at other appropriate incident locations (e.g., base, camps, etc.).


 

RESPONSIBILITY

TASKS

Collect and Assemble Incident Information

       Obtain the latest situation status and fire behavior prediction information from the appropriate Situation Unit Leader.

       Observe incident operations.

       Hold discussions with incident personnel.

       Identify special event information (e.g., evacuations, injuries, etc.).

       Contact external agencies for additional information.

       Review the current incident action plan (ICS Form 202 or local form).

       Repeat the above procedures as necessary to satisfy media needs.

Provide Liaison between Media and Incident Personnel

       Receive requests from the media to meet with incident personnel and vice versa.

       Identify the parties involved in the request (e.g., the Incident Commander for TV interviewers, etc.).

       Determine if policies have been established to handle requests, and, if so, proceed accordingly.

       Obtain any required permission to satisfy a request (i.e., the Incident Commanders).

       Fulfill the request or advise the requesting party of the inability to do so, as the case may be.

       Coordinate as necessary with the Incident Commander for news media flights into the incident area.

Respond to Special Requests for Information

       Receive request for information.

       Determine if the requested information is currently available, and, if so, provide it to the requesting party.

       Determine if currently unavailable information can be reasonably obtained by contacting incident personnel.

       Assemble the desired and/or available information, and provide it to the requesting party.

Maintain the Unit Log

       Record the Information Officers actions on the unit log (ICS Form 214 or local form).

       Collect and transmit information summaries and unit logs to the Documentation Unit at the end of each operational period.

 

SAFETY OFFICER CHECKLIST & RESPONSIBILITIES

The Safety Officer, a member of the command staff, is responsible for monitoring and assessing hazardous and unsafe situations and developing measures for assuring personnel safety.  The Safety Officer will correct unsafe acts or conditions through the regular line of authority, although he or she may exercise emergency authority to stop or prevent unsafe acts when immediate action is required.  The Safety Officer maintains an awareness of active and developing situations, approves the medical plan, and includes safety messages in each incident action plan.  The Safety Officer reports to the Incident Commander.
 
Checklist Instructions:  The checklist below presents the minimum requirements for Safety Officers.  Note that some items are one-time actions, while others are ongoing or repetitive throughout the incident.

COMPLETED/NOT APPLICABLE

TASKS

        

Obtain an incoming briefing from the Incident Commander.

        

Identify hazardous situations associated with the incident.

        

Participate in planning meetings.

        

Review the incident action plan.

        

Identify potentially unsafe situations.

        

Exercise emergency authority to stop and prevent unsafe acts.

        

Investigate accidents that have occurred within the incident area.

        

Assign assistants as needed.

        

Review and approve the medical plan (ICS Form 206 or local form).

        

Maintain the unit log (ICS Form 214 or local form).

 

SAFETY OFFICER MAJOR RESPONSIBILITIES AND TASKS

The major responsibilities of the Safety Officer are listed below. Following each are tasks for implementing the responsibility.

RESPONSIBILITY

TASKS

Obtain a Briefing from the Incident Commander

       Receive a briefing from the Incident Commander to obtain:

      Relieved Incident Commanders Incident Briefing (ICS Form 201 or local form).

      Summary of the incident organization.

      Special instructions.

       Obtain a copy of the incident action plan from the Incident Commander.

Identify Hazardous Situations Associated with the Incident Environment Prior to First Planning Meeting

       Identify and resolve unsafe situations in the incident area (e.g., unsafe sleeping areas, absence of protective clothing etc.).

       Compile and record hazardous and potentially hazardous situations for presentation at the planning meeting.

Attend the Planning Meeting to Advise on Safety Matters

       Review the suggested strategy and control operations as presented at the planning meeting.

       Identify potentially hazardous situations associated with the proposed plans and/or strategies.

       Advise the general staff of such situations.

Identify Potentially Unsafe Situations

       Review the incident action plan.

       Receive reports from incident personnel concerning safety matters.

       Review reports to identify hazardous environmental and operational situations.

       Personally survey the incident environment and operations, as appropriate.

       Obtain and review Situation Unit information to identify unsafe situations.


 

RESPONSIBILITY

TASKS

Advise Incident Personnel in Matters Affecting Personnel Safety

       Identify potentially hazardous situations.  (See previous tasks.)

       Determine the appropriate actions to ensure personnel safety.

       Coordinate with incident supervisory personnel, as required.

       Advise incident personnel as to the appropriate action.

Exercise Emergency Authority to Prevent or Stop Unsafe Acts

       Identify potentially hazardous situations. (See previous tasks.)

       Determine the severity of the situation.

       Determine if the situation requires the use of emergency authority, and, if so, exercise that authority to prevent or stop the act.

       Coordinate with the appropriate supervisory personnel.

Investigate (or Coordinate Investigation of) Accidents that Occur within the Incident Area

       Receive notification of the accident.

       Obtain information concerning the accident by:

       Interviewing personnel.

       Visiting the scene of the accident.

       Photographing the scene (if appropriate).

       Collecting evidence (if appropriate).

       Collecting reports prepared by involved personnel.

 

       Reconstruct the accident events.

       Identify the cause of the accident (if possible).

       Recommend corrective action.

       Prepare the accident report and submit it to the Incident Commander.


 

RESPONSIBILITY

TASKS

Review the Medical Plan

       Coordinate with the Medical Unit Leader on the preparation of the medical plan (ICS Form 206 or local form).

       Review the plan for completeness.

       Discuss areas of concern with the Medical Unit Leader and provide instructions for correction.

Maintain the Unit Log

       Record the Safety Officers actions on the unit log (ICS Form 214 or local form).

       Collect and transmit required records and logs to the Documentation Unit at the end of each operational period.

 

LIAISON OFFICER CHECKLIST & RESPONSIBILITIES

The Liaison Officer is responsible for interacting (by providing a point of contact) with the assisting and cooperating agencies, including fire agencies, the American Red Cross, law enforcement, public works and engineering organizations, and others. When agencies assign agency representatives to the incident, the Liaison Officer will coordinate their activities.  As a member of the command staff, the Liaison Officer reports to the Incident Commander.
 
Checklist Instructions:  The checklist below presents the minimum requirements for Liaison Officers.  Note that some items are one-time actions, while others are ongoing throughout the incident.

COMPLETED/NOT APPLICABLE

TASKS

        

Obtain a briefing from Incident Commander.

        

Provide a point of contact for assisting and/or coordinating with agency representatives.

        

Identify representatives from each involved agency, including a communications link and his or her location.

        

Keep agencies supporting the incident aware of incident status.

        

Respond to requests from incident personnel for interorganizational contacts.

        

Monitor incident operations to identify current or potential inter-organizational contacts.

        

Participate in planning meetings, providing current resource status, including limitations and capability of assisting agency resources.

        

Maintain the unit log (ICS Form 214 or local form).

 

LIAISON OFFICER MAJOR RESPONSIBILITIES AND TASKS

The major responsibilities of the Liaison Officer are listed below.  Following each are tasks for implementing the responsibility.

RESPONSIBILITY

TASKS

Obtain a Briefing

       Receive a briefing from the Incident Commander and obtain the:

      Incident Briefing Report (ICS Form 201 or local form).

      Summary of the incident organization.

      Names of agencies currently involved in the incident.

      Special instructions from the Incident Commander.

       Obtain the incident action plan, when available.

Provide Point of Contact for Assisting and/or Cooperating Agencies

       Identify assisting and cooperating agencies from:

       The Incident Briefing Report (ICS Form 201 or local form).

       Local dispatchers.

       Determine if assisting and cooperating agencies have assigned agency representatives.  If so, obtain their names, locations, and communication channels by contacting:

       The agencies.

       The Incident Commander.

       The agencies senior officers at the scene.

       Receive requests for contacts between incident personnel and agency personnel.

       Identify the appropriate personnel to contact (either incident or agency personnel).

       Establish contact with the appropriate personnel.

       Take the necessary action to satisfy requests.

       Notify concerned personnel.


 

RESPONSIBILITY

TASKS

Identify Current or Potential Interagency Problems

       Receive complaints pertaining to matters such as a lack of logistics, inadequate communications, and personnel problems.

       Personally observe incident operations to identify current or potential interagency problems.

       Notify the appropriate personnel of current or potential problems.

Maintain the Unit Log

       Record key actions on the unit log (ICS Form 201 or local form).

       Collect and transmit the required records and logs to the Documentation Unit at the end of each operational period.

 

AGENCY REPRESENTATIVE CHECKLIST & RESPONSIBILITIES

An Agency Representative is assigned to an incident from an assisting or cooperating agency with full authority to make decisions on all matters affecting that agencys participation at the incident.  Agency Representatives report to the Liaison Officer, if that position has been filled.  If there is no Liaison Officer, Agency Representatives report to the Incident Commander.  There will be only one Agency Representative from each agency assigned to the incident.
 
Checklist Instructions:  The checklist below presents the minimum requirements for Agency Representatives.  Note that some of the activities are one-time actions, while others are ongoing throughout the incident.

 

COMPLETED/NOT APPLICABLE

TASKS

        

Check in at the Incident Command Post.  Complete the check-in list (ICS Form 211 or local form).  Ensure that all agency resources have completed check-in.

        

Obtain a briefing from the Liaison Officer or Incident Commander.

        

Establish a working location.  Advise agency personnel at the incident that the agency representative position has been filled.

        

Attend planning meetings, as required.

        

Provide input on the use of agency resources if no resource technical specialists are assigned.

        

Cooperate fully with the Incident Commander and general staff on the agencys involvement at the incident.

        

Oversee the well-being and safety of agency personnel assigned to the incident.

        

Advise the Liaison Officer of any special agency needs or requirements.

        

Determine if any special reports or documents are required.

        

Report to agency dispatch or headquarters on a prearranged schedule.

        

Ensure that all agency personnel and/or equipment are properly accounted for and released prior to your departure.

        

Ensure that all required agency forms, reports, and documents are complete prior to your departure.

        

Hold a debriefing session with the Liaison Officer or Incident Commander prior to departure.

 

 
The RMLC V-ICS is staffed by RMLC Faculty and guided by RMLC Faculty Mentors!
Rich Woldt

Incident Commander

Shawn Smith
Safety         
Lucy Harr
Information
Neil Purtell
Liaison          
John Vardallas
Operations Chief
Paul J Bergee
Planning Chief
Shawn Smith
Logistics Chief
Gene Quigley
Finance Chief
Shawn Smith

Staging Area Director

Shawn Smith

Law Enforcement Liaison

David Koenig

Fire Department Liaison

Dr. James Black

Trauma Mgmt Liaison

Michael Koll

Fraud Investigator

Anthony Conti

SWAT & Hazmat Coordinator

John Eliason

Legal Liability

Dick Radtke Media Mgmt & Press Releases

 
David McGuinn

SD Box Security

John Vrabec

Safes, Vaults, Alarms, Surveillance   Equipment

Charles Eikel Director of Volunteers & Community Outreach  Personnel (The Red Cross, S-Army, Chamber of Com., Schools, Churches, Military Organizations -VFW -AMVET, business Asso., Etc)
 


 

 
Incident Commander     Fire Chief Sturgeon Bay - Tim Herlache
  Safety :  Sheriff -       Terry Vogel       
  Information:  Chairman of County Board -         Charlie Most
  Liaison:    
 
Operations Chief                       Fire Chief              Sister Bay -    Chris Hecht
 
Planning Chief Director of Emergency Government -Richard Dick Burress 
 
Logistics Chief Coordinator of Emergency Government -   Ann Demeuse
 
Finance Chief Shirley Scalish County Clerk - Nancy A. Bemmen
 
Staging Area Director   Deputy Sheriff - Bill Larson
 
Law Enforcement Liaison      Deputy Sheriff - Jim Grondon
 
 
Fire Fighter Liaison            Egg Harbor Fire chief  - Mark Boegenschultlz
 
 Trauma Mgmt EMT - Jim Olson
 
Fraud Investigator Sheriff -           Terry Vogel
 
SWAT & Hazmat Coordinators -Tim Herlache &  Chris Hecht
 
Legal Liability
  Business Liaison
President - Business Association
  Veterans County Service Officer - Scot McFarland
  Red Cross
Doctors and Nurses
  Chamber of Commerce
   
   
   
 

Faculty Mentors! Click Here or on ? to submit comments, opinions and white papers!

 

E-mail Updates and consultations upon request - NO SPAM
Periodically our faculty publish comments on  important risks such as during a national crises or to promote  risk specific workshops, presentations, additions to our security catalog or to remind you of RMLC learning opportunities. If you would like to receive these infrequent emails .... Sign up today
.

 

Use this table of contents to surf through white papers:

An Introductions to The Incident Command System (ICS)

First Responder' Preparation & Reporting Instructions:

Dress For Success 

Hold  Family Briefings

Getting to Staging Areas

ICS Procedures:  Law Enforcement Fire Fighters & EMTs, Transportation, Special Operations & Special Services

Mission Strategies & Benefits

Workshops on the high seas!

You'll be comfortable, relaxed and well equipped to learn at sea Risk specific  lectures and workshops will cover any risk of interest scheduled or requested during the cruise. All RMLC faculty on board will attend all sessions to add depth and value to discussions. They will also be available throughout the cruise for personal, private consultations.

Contact us for a list of sailing dates or to customize your own cost effective learning opportunity at sea!

Rich Woldt  

608-712-7880

E-mail Updates and consultations upon request - NO SPAM
Periodically our faculty publish comments on  important risks such as during a national crises or to promote  risk specific workshops, presentations, additions to our security catalog or to remind you of RMLC learning opportunities. If you would like to receive these infrequent emails .... Sign up today
.

       
       
 

Profile | Press Packet | Annual Meetings | Chapter Meetings | Staff Training | Workshops | Consulting Services
Flyers | Posters | Brochures | Manuals | Videos | Security & Safety Equipment | RM Faculty | RM Curriculum
RM007 e-News | Credit Union History | Professional Associations | Trade Associations | Security Companies | Related Links

2005 All Rights Reserved
 
This web site is published by Rich Woldt. For more information and the latest and greatest Risk Management support email Rich at: Rich@RMLearningCenter.com or call 608-712-7880.